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Your current service
Find your account reference, current bill and any notice or cancellation requirements. Confirm those requirements with your existing provider.
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Explore monthly Wi-Fi for your home. Start with a plan and an address check, then confirm the details before you commit.
Keep your current connection until your new service arrangements are confirmed.
Choose a monthly Wi-Fi plan that suits your household. Review the monthly price, included features and installation charge.
Enter your service address so availability can be checked before you continue.
Confirm your order and installation arrangements. Check your existing provider’s cancellation terms before ending that service.
Have these details ready when discussing your changeover. Your current provider’s cancellation requirements still apply.
01
Find your account reference, current bill and any notice or cancellation requirements. Confirm those requirements with your existing provider.
02
Have the street address, suburb and postal code ready. Mention property access or landlord requirements that could affect installation.
03
Tell us who will use the connection, the activities that matter to you and any equipment you need to discuss.
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Confirm availability and the new service arrangements before ending an existing connection. We do not cancel your old service automatically.
Our team can help with plan selection, coverage questions and your next steps.